Editorial
Why Trust Us
Most domestic flight advice is written by people who earn money when you click through and book. That relationship shapes what they tell you. We do this differently. Here is how we work.
Editorial Standards
We state your rights in exact terms and your costs in exact dollars. We name the DOT rule, we name the airline policy, and we date every claim, because a passenger who acts on an outdated rule at a gate gets hurt.
We are honest about what you are not owed under US law, not just what you are. Overselling your rights is as much a betrayal as underselling them. When the answer is "don't bother," we say so.
We update articles when policies change. An "updated" date at the top of an article means we re-checked the rule and the fees against current sources, not that we fixed a typo.
Affiliate Disclosure
Some links in our articles are affiliate links for booking tools, credit cards, and programs like TSA PreCheck and Global Entry. If you click through and sign up or buy, we may earn a commission at no extra cost to you.
We disclose these relationships on every article they appear in. A recommendation that pays the writer is not a recommendation. We tell you the fully-loaded price first and the affiliate link second, and the editorial judgment never bends to the commercial relationship.
If there is no affiliate link for something we recommend, we link to it anyway. The advice comes first, always.
Who We Are
FlightsInUSA is run by Tara Brennan, who spent fourteen years in airline customer service and gate operations across two major US carriers before she walked away. She knows exactly what an airline owes a passenger versus what it merely offers, because she was trained, carefully, on how to describe that difference in a way that protected the airline.
She started the site after a neighbor knocked on her door, nearly in tears, because an airline had told her she was owed a travel credit when she was owed a full cash refund under the DOT rule. Tara wrote down the answer, the neighbor had her money back in four days, and Tara realized she had spent fourteen years being paid to know that and not say it. The site is the plain-language rule, dated and cited, handed to the passenger for free.
She reads the overnight DOT and airline policy news every morning, calls airline lines as a regular customer to confirm how a policy is actually applied, and will correct a stale fee or a changed rule the day she learns of it.
We cover US domestic air travel only: your rights, the real fees, smarter booking, and the loyalty programs worth paying for. We say what other sites avoid.