Your Rights

Delays, cancellations, and refunds — what US airlines are required to give you, and what they merely offer.

When a flight is canceled or delayed, US law entitles you to specific things — and airlines are trained to describe the rest as a favor. This desk states the DOT rule, names the cash refund you can decline a voucher for, and marks the line between what a carrier owes you and what it merely chooses to offer.